Sakki Computers repair service has solved each of the issues that have come up. The response time has been extremely quick and the problems are solved without wasting any time transporting the computer. By allowing the PC Remote Repair technician direct access to the computer it eliminates the usual hassle of trying to figure out what the technician is asking you to do to your computer. I for one can never remember which is the “backward slash” key! I highly recommend this service.