My computer had several glitches and several unprotected viruses. I called Sakki Computers and while sitting in my own home at my computer, their technical support talked me through each of the steps required to allow him to control my computer from his support center. During this procedure, he was able to go through many of my computer problems and discover some that I was unaware of. Within a very short time, my computer was back on line. It has ran faster and trouble free since then. I was pleased not only by the efficiency of PC Remote Repair in repairing my computer, but also the ease of having this done in my own home without having to disconnect the maze of computer wires. The courteous, professional service is very gratifying, as well. I will not hesitate to call PC Remote repair in the future for in-home technical support via the internet.